Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 843.663.2337 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Our Everyday Low Price Guarantee

At Mattress Experts, we don’t believe in marking our prices up just to mark them back down and make you feel like you received a bargain. We have an everyday low price and are proud of our aggressive pricing. We are so proud of our low price policy that we guarantee that we are the lowest price in town. If you bring in a written offer, we will match it and most often beat it. Plus, if Mattress Experts has a sale within 30 days after your purchase, simply call or come by during the sale and we will refund the difference!

Return Policy

At Mattress Experts we provide you with the mattress or bedding product that is best for you, your lifestyle and your budget! We ask you questions upfront to determine your wants and needs, and then provide you with enough information to help you make the best mattress buying decision possible. However, if you are not satisfied with your purchase, we offer a 90 Day Comfort Guarantee on most luxury products. WE DO NOT OFFER REFUNDS! We do not offer exchanges on box springs, floor samples, products sold “As Is”, or accessories such as pillows, bed frames, adjustable bases, special orders or mattress protectors. Mattress stains, soil marks of any kind, rips, rubs or tears will void your ability for exchange or return.